Telehealth primary care visits from our Trinity and Hudson offices

Telehealth visits are secure video appointments with the same providers who care for you at our Trinity and Hudson offices. They are a convenient way to handle many primary care follow ups, such as medication checks and result reviews, without a trip to the office. Visits run through the Healow app, which connects directly to your patient portal, and each visit is added to the same chart your care team uses in the office. To request a telehealth visit, call the Trinity office at (727) 997-1635 or the Hudson office at (727) 605-3000, or request an appointment online and mention that you would like a video visit.

Telehealth is available to patients who are physically located in Florida at the time of the appointment. New patients may use telehealth, although we recommend an in person first appointment whenever possible so your provider can complete a full exam and get to know you. Telehealth can be scheduled through either the Trinity or Hudson office.

What telehealth is good for

Video visits work well when your provider can help you by talking, reviewing information, and seeing you on screen. Common reasons include:

• Follow up visits and medication management
• Check ins for long term conditions between office visits, such as high blood pressure, diabetes, thyroid conditions, or a weight management plan
• Reviewing lab and imaging results with your provider
• Evaluation of minor illnesses
• Care for patients with limited mobility or transportation

Many patients use telehealth for routine rechecks so they can stay on track without extra travel. Telehealth is not the right fit for every concern, and when you book, the team will let you know which visit type fits your needs.

What still needs an in person visit

Some care requires a hands on exam or equipment in the office. These visits take place at our office for internal medicine in Trinity or the Hudson office:

• Physicals and exams that require touch, listening, or close inspection
• Procedures such as wound care, biopsies, sutures, and earwax removal
• In office tests such as blood draws, EKG, ultrasound, and pulmonary function testing

If your provider decides during a video visit that you need to be seen in person, the team will help you schedule an office visit.

Call 911 for emergencies such as chest pain, trouble breathing, or signs of a stroke. Telehealth is for routine and follow up care, not emergencies.

How to get set up

Getting ready for your first video visit takes a few simple steps:

1. Download Healow. The app is free on the App Store and Google Play.
2. Connect your portal account. Use the same login you use for our patient portal. If you have not set up your portal yet, call either office and the team will help.
3. Join your visit. The team schedules your telehealth appointment, and you join right from the app at your scheduled time.

A few tips help the visit go smoothly:

• Find a quiet, private spot with good lighting.
• Check that your phone or tablet is charged and connected to Wi Fi or a strong signal.
• Have your medication list, any home readings (such as blood pressure or blood sugar logs), and your questions ready.
• Join a few minutes early so there is time to test your camera and sound.

Through the portal you can also message your care team, view results, and manage refills between visits. If you need help with the app, call either office and staff will walk you through setup step by step.

Telehealth with our Trinity care team

Telehealth can be scheduled through our Trinity primary care office or our Hudson office. The Trinity care team includes Amanda Durrett, FNP-BC, and Dr. John Hanna, MD, who alternates weeks between our two offices. When an in person visit is needed, it can take place at the Trinity office on Little Road.

Telehealth with our Hudson care team

Telehealth can also be scheduled through our Hudson office. The Hudson care team includes Miranda McWhirter, AGACNP-BC, and Dr. Hanna on alternating weeks.

Insurance and coverage

Coverage for telehealth visits depends on your plan. Please call the Trinity office at (727) 997-1635 or the Hudson office at (727) 605-3000 to verify your coverage before your visit.

Frequently asked questions